Two ways to reach us
Both land with the people who build WeMachines. No queue, no ticket number.
Message us from your workspace
Every workspace has a WeMachines channel, under Shared in chat. No AI in that room: the people who build WeMachines read it, and we reply to everyone.
Open WeMachinesEmail shorn@wemachines.com
Straight to the people who build WeMachines. Best for billing, your account, or anything you’d rather keep out of your team’s chat.
shorn@wemachines.comAnswered already
Using the Slack app
What it reads, what it refuses, and how an admin connects or disconnects it.
Reporting a vulnerability
Where to send it, and what we do with it.
Billing and plans
What each plan includes, and what AI credits pay for.
Is something down?
Live uptime for every part of the product, checked every minute.