Terms of Service

These Terms of Service (the “Terms”) are a legal agreement between you and Decisive (“Decisive”, “we”, “us”, or “our”) and govern your access to and use of the Decisive website at decisive.rocks, the application at app.decisive.rocks, and all related features, integrations, and services (together, the “Service”). By creating an account, joining a workspace, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a team, company, or other organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.

1. The Service

Decisive is an AI-native workspace for lean teams. It brings team chat, tasks, documents, discussions and decisions, voice and video huddles, an AI teammate, and a coding agent that connects to your GitHub repository into a single surface. Features and functionality may change, expand, or be removed over time as the product evolves.

Alpha status

The Service is currently offered in an early-access alpha. This means it is under active development, may contain bugs or incomplete features, may change without notice, and may be unavailable or interrupted from time to time. We provide no guarantee of uptime, availability, performance, or data durability during the alpha period. You should keep your own copies of anything important — and in particular, your source code remains in your own GitHub repository at all times.

2. Eligibility & accounts

You must be at least 16 years old (or the age of digital consent in your jurisdiction, if higher) to use the Service. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it.

Decisive accounts use passwordless email sign-in: we send a one-time code or link to your email address, which you use to log in. You agree to provide an accurate email address and to keep your account secure. Notify us promptly at contact@decisive.rocks if you believe your account has been compromised. Sign-in may be protected by a bot-prevention challenge.

3. Workspaces, teams & roles

The Service is organized into workspaces. A workspace may have multiple members, with different roles (such as admin and member). Admins can invite and remove members, manage roles, connect integrations, and configure the workspace. If you create or administer a workspace, you are responsible for the members you invite and for ensuring that everyone with access uses the Service in accordance with these Terms.

Workspace content is shared with the members of that workspace. Decisive is intentionally built around shared, transparent team spaces and does not provide private direct messages or side channels. Do not put information in a workspace that you are not authorized to share with its members.

4. Your content

“Your Content” means everything you and your team submit to the Service — messages, tasks, documents, discussions, comments, file attachments, and any other material. As between you and Decisive, you retain all ownership of Your Content.

You grant Decisive a worldwide, non-exclusive license to host, store, reproduce, transmit, display, and process Your Content solely as necessary to operate, secure, and provide the Service to you and your workspace — including transmitting it to the third-party services described in our Privacy Policy in order to deliver features you use. This license ends when Your Content is deleted, except for residual copies retained in routine backups for a limited period.

You are solely responsible for Your Content and for having the necessary rights to submit it. You represent that Your Content, and your use of it within the Service, does not violate any law or infringe the rights of any third party.

5. AI features

The Service includes AI features powered by third-party large language models, including Anthropic’s Claude. When you use these features, the relevant content from your workspace is sent to the AI provider to generate a response. By using AI features you authorize this processing.

Decisive supports a “bring your own key” model: your workspace may supply its own Anthropic API key, which we store encrypted and use to make AI requests on your behalf. Where a workspace uses its own key, the corresponding usage is billed directly to the account that owns the key, and Decisive does not control or receive that billing.

AI output can be inaccurate, incomplete, or otherwise inappropriate. It does not represent the views of Decisive, and it is not professional advice. You are responsible for reviewing AI output before relying on it or acting on it, and for any decisions you make based on it.

6. GitHub integration & the coding agent

You may connect a GitHub repository to your workspace through a GitHub App installation. By connecting a repository, you authorize Decisive to access it in accordance with the permissions you grant — including reading repository content and metadata, creating branches and commits, and opening pull requests.

The coding agent and build features may clone your repository into a secure cloud environment to run, edit, preview, and propose changes to your code, and may transmit relevant code to AI providers to generate those changes. Changes the agent proposes are delivered as pull requests for your review; you are responsible for reviewing, testing, and merging any code before it is used. You can disconnect the integration at any time from your workspace settings.

7. Voice, video & huddles

The Service offers voice and video huddles, screen sharing, live captions, and a voice AI agent. These features route audio and video through third-party real-time communication providers, and may use third-party speech-to-text and text-to-speech services to produce captions, transcripts, and AI voice responses. You are responsible for obtaining any consent required from other participants before recording, transcribing, or sharing a session.

8. Acceptable use

You agree not to:

• use the Service for any unlawful, harmful, fraudulent, or infringing purpose;
• upload or generate content that is illegal, malicious, or that violates the rights of others;
• attempt to gain unauthorized access to the Service, other accounts, or our or our providers’ systems;
• probe, scan, overload, disrupt, or interfere with the Service, or circumvent rate limits, quotas, or security measures;
• reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent this restriction is prohibited by law;
• use the Service, the AI features, or any integration to build a competing product, or to train a competing machine-learning model;
• resell, sublicense, or provide the Service to third parties outside your workspace; or
• misuse AI or automation features to generate spam, abuse, or harmful content.

We may suspend or terminate access that we reasonably believe violates these Terms or that poses a risk to the Service, other users, or our providers.

9. Third-party services

The Service relies on, and integrates with, third-party services (for example, hosting, database, authentication, AI, real-time communication, and source-control providers). Your use of those integrations may also be subject to the third parties’ own terms. We are not responsible for third-party services, and their availability or behavior is outside our control. The third parties we use to provide the Service are described in our Privacy Policy.

10. Billing, subscriptions & refunds

Decisive offers free and paid plans. The terms in this section apply to paid plans. Payments are processed by our payment provider, Paddle. Paddle acts as the merchant of record for purchases made through Decisive — meaning Paddle (or its relevant affiliate) is the seller of record for your subscription, handles the transaction, and collects and remits applicable taxes. Your purchase is therefore also subject to Paddle’s buyer terms and policies, in addition to these Terms.

Plans and charges

Paid plans are priced per seat and may be billed monthly or annually, in advance, in the currency shown at checkout. Annual plans are billed for the full term up front. Prices exclude applicable taxes, which Paddle adds and collects where required. Some capabilities may be offered as paid add-ons. By subscribing to a paid plan you authorize us and Paddle to charge your payment method on a recurring basis until you cancel.

Cancellation

You can cancel your subscription at any time from your workspace settings. When you cancel, your subscription remains active and you keep access to paid features until the end of the billing period you have already paid for. After that, the subscription will not renew and your workspace will revert to the free plan (or lose access to paid features), and no further charges will be made.

No refunds

Except where a refund is required by applicable law, all payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, seats, add-ons, or usage, or for periods in which you did not use the Service. Cancelling stops future renewals but does not refund amounts already paid for the current period. Where a refund is required by law, it is handled through Paddle as merchant of record.

Price changes

We may change our prices. If a price change affects your subscription, we will give you reasonable advance notice, and the new price will apply from your next billing period. If you do not agree to a price change, you may cancel before it takes effect.

11. Intellectual property

The Service, including its software, design, and content (excluding Your Content), is owned by Decisive and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted.

12. Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or obligation to you. This helps us improve the product without complicating your rights in Your Content.

13. Termination

You may stop using the Service and delete your account or workspace at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. On termination, your right to use the Service ends, and we may delete Your Content in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

14. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that AI output, code changes, or transcripts will be accurate or reliable. This is especially true during the alpha period.

15. Limitation of liability

To the maximum extent permitted by law, Decisive and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Service. To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to the liability, or (b) USD 100.

16. Indemnification

You agree to indemnify and hold harmless Decisive and its operators from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.

17. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

18. Governing law

These Terms are governed by the laws of the jurisdiction in which Decisive is established, without regard to conflict-of-laws principles, and you agree to the exclusive jurisdiction of the courts located there, except where applicable consumer-protection law gives you the right to bring proceedings in your local courts.

19. Contact

Questions about these Terms? Email us at contact@decisive.rocks.